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Client pays out 99% of claims in record time

in News

dg mutual, an Income Protection specialist for self-employed professionals, has paid out 99% of claims for the fifth year running while settling claims faster than ever before.

dg mutual wallIt is the fifth year the Birmingham based Mutual Society has paid out 99% of Income Protection claims, which is one of the highest pay-out rates in the industry.

The speed of payments has improved with 67% of claims paid out within one week and 95% settled within two weeks; a 5% improvement on the previous year.

As 2012 continued to see tough economic times with the high cost of living, it has never been more vital for self-employed professionals to have Income Protection insurance to help stay afloat in times of illness.

CEO of dg mutual, David Thompson, says: “Income protection insurance is there to provide an income when you are unable to work due to illness or injury so it’s essential our customers receive their money as soon as possible.

“Our values in settling claims quickly are very important to us so it’s great to see that 2012 was a record year for us.”

The 2012 figures show that;

  • Each claim averages 15 days absence, proving it’s not just long term conditions that can be covered
  • The average age of claimants is 46
  • 7% of dg mutual members made a new claim in the year.

We’re delighted to be working with a market leading company – find out more about them at www.dgmutual.co.uk

 

 

 

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